Have you ever been able to access a website without any issues — and then suddenly, one day, it stops working and throws a strange error like:
SSL_UNRECOGNIZED_NAME_ALERT
This can happen in Chrome, Chrome Incognito, or Microsoft Edge, and it can be frustrating, especially if the website works just fine when tested on your mobile phone.
🧠 What’s Causing This?
This error is usually related to cached data in your browser or an issue with your computer’s DNS resolution. Over time, your browser stores cached versions of websites and images to speed up load times, but occasionally this cached information can cause conflicts.
✅ How to Fix It
Option 1: Clear Browser Cache
- Open your browser (Chrome or Edge).
- Press Ctrl + Shift + Del on your keyboard.
- Choose “Cached images and files” — you can uncheck everything else if you want to keep cookies and history.
- Click Clear data.
- Restart the browser and try accessing the website again.
Option 2: Flush DNS (with IT Support) If clearing your cache doesn’t work, reach out to IT for help with flushing your DNS. This process resets how your computer resolves website names and can fix lingering access issues.
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